Services
Our Core Services

 

Managed Services

AstroData Systems provides a wide range of IT services, with our core competencies in Managed services. Learn more here.


Workstation Discovery, Audit, Inventory, and Monitoring

With ADS Managed Services, we use cloud and automation applications to monitor IT systems. Tracking every system and software detail becomes simple, efficient, and reliable no matter where the machines in your company’s IT network are located.

Vendor Management

We offer vendor management services — managing all vendor relationships as well as proprietary software applications.

Professional Services

  • Onsite Support
  • Technology Solution Design and Development

Software and Application Development

  • Customized Application Development
  • Customized Database Design and Maintenance

Patch & Policy Management

Consistency is the hallmark of an effective organization. With IT architecture becoming more complex than ever, ensuring that every user and system is being managed consistently is critical. With our patch and policy management system, servers, workstations and remote computers are kept up-to-date with the latest important security patches under industry compliance policies, from beginning to end. This is a proactive approach to patch and policy management, as opposed to the outdated ad-hoc “fighting fires” methods popularly in use.

Service / Help desk Systems

Being able to keep track of incidents and ensure that you are meeting the businesses needs is imperative to deliver high quality service. With ADS Help Desk Ticketing you can ensure you never lose track of what is happening with your service delivery.
So, from simple out-of-the-box standard helpdesk workflows through to complex custom ITIL aligned Service Management, Our Service Desk provides the flexibility to meet your needs. Deep integration ensures that the highest efficiency levels are maintained for all your service delivery.

Automation Systems

Our robust automation architecture provides a proactive approach to IT service delivery. Automation cuts costs and increases revenues by enhancing your systems’ productivity, maximizing utilization of your IT staff, and expanding your service capabilities.

Directory Services

ADS automatically detects and syncs Active Directory changes to ensure consistency with our IT Systems Management Platform.


Desktop Migration

We collectively migrate settings to groups of users without touching any machines directly. ADS Desktop Migration allows administrators to schedule regular backups of settings and to quickly migrate them to a new machine in the event of failure or upgrade.


Enterprise Mobility Management

ADS EMM brings together powerful Bring Your Own Device (BYOD) Management, Mobile Device Management (MDM) and Mobile Application Management (MAM) capabilities. Rapidly onboard new users and their devices, quickly deploy security policies, and maximize productivity from a single pane of glass that easily integrates with our Management system.


Software Deployment and Updates

ADS’ system streamlines the software deployment and update process for the most prevalent 3rd party solutions while ensuring compliance between our system and your network.


Endpoint Security (Antivirus & Antimalware)

Protecting the outer layer of your network, your endpoints either can be absolutely critical in an enterprise system. Endpoint security is an approach to network protection that requires each computing device on a corporate network to comply with certain standards before network access is granted. We provide endpoint protection with a strong Endpoint Security and malware detection / prevention engine.


Backup & Disaster Recovery

Outages and disruptions will take a heavy toll on any business. Backup and Disaster Recovery (BDR) can minimize these risks and is often cited as a top priority area for IT investment among companies of all sizes. 

 

Other Services ADS Renders


System Maintenance

We provide real time as well as on-site systems support to corporate ICT end users, thereby ameliorating down time on operations.

  • The Diagnostics covers both Application and Hardware Solutions.
  • Install operating systems (licensed / original only)
  • Set up & configure computers for new users
  • General troubleshooting
  • Routine virus update
  • Disk defragmentation & clean-up
  • Break-fix issues
  • File server management

System Procurement

We supply, and all of our provisions are backed with professional advisory guide and long-term continuous after-sales service…

  • Hardware: desktops, laptops, tablets, mid-range systems (servers)
  • Software/Application Licensing (Microsoft, Linux, Apple)
  • Network Devices(Wired & Wireless), routers, switches
  • Peripherals: printers, scanners,
  • Telecom equipments, Voltage stabilizers, UPS, etc.


Applications Training

Our trained staff will come in and show you the ropes around some of the most complex help desk applications.


Training / Re-training

We provide tailor-made training and retraining for all categories of corporate staff for digital know-how support.

  • Microsoft
  •  ITIL
  • Cisco
  • Customized Training