Author Archives: jnjemie

AstroData Systems is now offering training for ITIL Version 3 Foundations. What is ITIL?  IT Infrastructure Library  is the most widely adopted approach for IT Service Management in the world.  It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. ITIL: Overview and Benefits ITIL advocates that IT services must be […]

Nigeria’s Digital Convergence and the Vacuum The digital convergence associated with the information superhighway (computing, mobile telephony, electronic business via the internet) demands the services of a well structured Information Technology/Information and Communications Technology (IT/ICT) Help Desk solutions provider in Nigeria. The Information Technology/Information and Communications Technology market in Nigeria was initiated by the arrival […]